Roohansama 506 Posted January 2, 2020 Report Share Posted January 2, 2020 Hi, So i play rocket league, and suddenly it started crashing on launch. It gives white screen on launch and crashes. I searched on google for fixes, tried some but didn't work. Ended up reinstalling the game and it didn't work either. I have found a temporary fix, that is Disabling cloud sync for rocket league, then every time i want to play i need to delete the files in -> C:\Users\roohan\OneDrive\Documents\My Games\Rocket League\TAGame\SaveData\DBE_Production The fix was deleting the whole rocket league folder but i found out that deleting these save game file did the job. and only worked with cloud sync off, doesn't work if i turn the cloud sync on. Now i delete these files every time i want to play, its not much of a hustle but a fix would be nice. Anybody who have any knowledge of what the problem could be? Thanks. Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 And this happened suddenly , like i played the game in the morning and in the evening i started the game and had this problem. Quote Link to post Share on other sites
Substanz 4964 Posted January 2, 2020 Report Share Posted January 2, 2020 would be great if you could bring me error code from windows event logs (application crash is noticed here with details) Roohansama likes this Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 would be great if you could bring me error code from windows event logs (application crash is noticed here with details) Log Name: ApplicationSource: Application ErrorDate: 02/01/2020 2:13:25 pmEvent ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/AComputer: DESKTOP-6CS2UQGDescription:Faulting application name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x5deab13eFaulting module name: VCRUNTIME140.dll, version: 14.22.27821.0, time stamp: 0x5d0c18d1Exception code: 0xc0000005Fault offset: 0x00003310Faulting process id: 0x1668Faulting application start time: 0x01d5c14cd51f94faFaulting application path: D:\SteamLibrary\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exeFaulting module path: C:\Windows\SYSTEM32\VCRUNTIME140.dllReport Id: 3d279ff4-dc38-45b9-9390-d7452d387781Faulting package full name: Faulting package-relative application ID: Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-02T09:13:25.768932100Z" /> <EventRecordID>24103</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-6CS2UQG</Computer> <Security /> </System> <EventData> <Data>RocketLeague.exe</Data> <Data>1.0.10897.0</Data> <Data>5deab13e</Data> <Data>VCRUNTIME140.dll</Data> <Data>14.22.27821.0</Data> <Data>5d0c18d1</Data> <Data>c0000005</Data> <Data>00003310</Data> <Data>1668</Data> <Data>01d5c14cd51f94fa</Data> <Data>D:\SteamLibrary\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe</Data> <Data>C:\Windows\SYSTEM32\VCRUNTIME140.dll</Data> <Data>3d279ff4-dc38-45b9-9390-d7452d387781</Data> <Data> </Data> <Data> </Data> </EventData></Event> Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 idk which is the error code Quote Link to post Share on other sites
Substanz 4964 Posted January 2, 2020 Report Share Posted January 2, 2020 Looks like you have corrupted files in your C++ redistribuable files required for this game. First i would try to uninstall and reinstall those C++ packages. If no success, i would do a system files check open CMD, aim to C:\windows\system32 (command : cd \windows\system32) and then type : sfc /scannow It will check all system files and replace them if corrupted (will take several minutes) Normaly it should fix your trouble ^^ Let me know Roohansama likes this Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 Rocket league required visual c++ 2010 package and 2015 package. Reinstalled those, didn't work. Then did the system check, It found some corrupted files but couldn't fix all of them. Game still crashes without that temporary fix. Substanz likes this Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 I checked the logs, it couldn't repair file related to "Hyper-v manager.ink " which isn't related to the game right? Quote Link to post Share on other sites
Substanz 4964 Posted January 2, 2020 Report Share Posted January 2, 2020 I checked the logs, it couldn't repair file related to "Hyper-v manager.ink " which isn't related to the game right? Hum, yep but maybe this windows service is called during game initiamization, i don't know Try to replace this shortcut by this one : Hyper-V_Manager_shortcut.zip Quote Link to post Share on other sites
Roohansama 506 Posted January 2, 2020 Author Report Share Posted January 2, 2020 Hum, yep but maybe this windows service is called during game initiamization, i don't know Try to replace this shortcut by this one : http://noname.zone/public/style_images/Kazbah_Orange_Grey_Skin/attachicon.gifHyper-V_Manager_shortcut.zipIm unable to replace the shortcut. Its ok ig, i can live with the temporary fix its easy. I may find some fix later ig. Substanz likes this Quote Link to post Share on other sites
Substanz 4964 Posted January 2, 2020 Report Share Posted January 2, 2020 Essential thing is that it works ^^ Roohansama likes this Quote Link to post Share on other sites
Roohansama 506 Posted January 3, 2020 Author Report Share Posted January 3, 2020 Essential thing is that it works ^^Yes ^^ and thanks Subs :D Substanz likes this Quote Link to post Share on other sites
Roohansama 506 Posted January 22, 2020 Author Report Share Posted January 22, 2020 Essential thing is that it works ^^I have fixed the issue. After around 10 days into rocket league support and no fix, i tried more other fixes form help by people in rocket league discord and no use. I knew something was with the save game files , so i was messing with them. I opened the files with word pad , CTRL+A and deleted whatever was written and saved those empty save game files. After that, i launched the game. It said that the save game files are corrupted, and gave me the option to either retry loading them , disable auto save or create new save game files. I created new save game files. It deleted all my settings and customization presets :( sadly , but with prior warning tho , i knew it would delete. And now the game is Launching fine :D Substanz likes this Quote Link to post Share on other sites
Substanz 4964 Posted January 22, 2020 Report Share Posted January 22, 2020 you're pro fixer Roohan ♥ gg That's the deal when we want to make things running, never put your arms down ^^ congratz Roohansama likes this Quote Link to post Share on other sites
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