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Blue sceens


12 replies to this topic

#1
SirYi

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So, I started working on a filming studio supervising all the electronic devices (computers, cameras, lights, etc)

We bought 2 new computers refurbished from HP

Basic specs are

I7-4770
4GB DDR3
SSD 120GB Adata

Im having an issue with them, they are showing blue screen at least 2 times a day. I ran a test on the drive where i introduced 35 gb of data having in mind that when NAND chips fails they become read only wich might cause bluescreen, it failed the test. It just copied 6 gb and stoped to 0 mb/s transfer rate. So, i concluded the drive was bad, i swaped it for a kingston ssd last week and yesterday it gave blue screen again. Any clues about what might be going on?

I also ran the same test the day i installed the new ssd and it copied all 35 gbs with no problem in like 4 or 5 minutes, tested it again right after bluescreen and it failed, reinstalled windows using media creation tool right away and it failed the test again. All the disk health programs ive used so far shows that the disks are ok, still they fail that test im doing

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#2
SirYi

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Previously i installed windows in legacy mode, not uefi, right now im installing on uefi mode gpt disk, by the way, the windows ive always installed is win10

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#3
Substanz

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which code gives to you the BSOD ?


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#4
SirYi

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I dont know, the computers are assigned to workers, they just report me that the computer got blue screen, also, they are all freezed with toolwiz freeze time so everytime the computer reboots it erases everything and starts clean. So no way of checking error logs 


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#5
SirYi

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I will bring one of the computers home tomorrow and install league of legends or any other game to test it out, if it gives blue screen i will share a screenshot, might it also be bad RAM?


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#6
Substanz

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could be yes, but there are many ways possible, so need to know this code which explains clearly the default


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#7
Scrappydoo

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blue screen is usually a sign of bad ram or hdd failing, have you tried a pc heath check to see if there is a error 


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#8
SirYi

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I just got informed that today so far 1 of them rebooted 5 times in 8 just the morning, and the other one 1 time... This is totally unacceptable :( need to sort this out fast. I will try swapping the ram and also testing them with a game or something.

 

Scraapydoo, No, I haven't, I will do it in a few hours when I get there, I swapped SSD, reinstalled windows like thousandths of times, my only guess now is bad RAM, still, I will try to give the error code once it fails today


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#9
SirYi

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Update>

 

So, in context, there is a total of 5 desktop computers and 2 laptops, one of the laptop is the one assigned to me.

 

We will label them as follow>

 

Desktops:

1) I7-4770, 4GB Ram, HD4600, SSD 120 GB ADATA (BSOD) NEW

2) I7-4770, 4GB Ram, HD4600, SSD 120 GB ADATA (BSOD) NEW

3) I5-2400, 8GB Ram, Radeon HD5450, Seagate 500GB (BSOD) OLDER

4) I5-2400, 4GB Ram, HD2000, Seagate 500GB (FINE) OLDER

5) I5-3330, 4GB Ram, Intel HD Graphics, Seagate 1TB (BSOD) OLDER

6) Lenovo T440 (FINE, MINE) OLDER

7) Lenovo T510 (FINE) NEW

 

I replaced RAM on 2), It worked fine all day. I will swap the RAM of 1) tomorrow and see how it behaves. 

 

Also, 3) machine showed bluescreen today (Didn't saw it occur)

 

It has a Radeon HD 5450 which is low profile (No fan, only heat sink) <<<< This might be the cause. 

Or maybe win 10 because I reinstalled the same Win 10 on the 2 HP computers giving bluescreen.

 

Also 5) showed BSOD today and I saw it occur, the error message was something like NTFS File System failed. It got corrupted somehow (Did chkdsk through Windows recovery and it worked fine). Its now up and running, never showed BSOD before and I don't think it will.

 

Conclusions:

 

Maybe 1) and 2) are showing BSOD because of the RAM?.

3) Graphics card might be about to die?.

5) Last person who used it told me that he installed and cracked Adobe Premier before it shut down. I'm almost 100% this was the cause so I don't worry about this one.


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#10
QuickBreakdown

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You can check the BSOD message on said computers with "eventvwr". Open it through the start menu and browse to system events, categorise by "Critical" and post the error message here.

 

https://superuser.co...t-in-windows-10



#11
SirYi

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All of them are freezed, all the data gets erased once is rebooted, bsod logs remains?

 

Although, as a little update, i formated 2), 3) and 4) again, and this time I didnt froze them

 

No bsod so far on those 3. Maybe the freeze software is the one causing the bsod


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#12
QuickBreakdown

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Sure, could be. If you froze them then yes the event viewer logs will be erased.

However, if they crash again you can check them this time ;)



#13
SirYi

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Update and finale!

 

I reinstalled windows on all computers but 6 and 7.

 

Froze them using RebootRestore RX instead of Toolwiz deep freeze. Guess what? 3 days now and no BSOD.

 

I think its safe to say that the problem was the old freeze and its now solved. Also, the unfrozen computers never crashed. 

 

Thanks everyone for all your help. Really appreciated. 


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